FREQUENT QUESTIONS

See the following list of frequently asked questions about our products and technical aspects.

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Frequent questions

What do I need to book tours or transfers at toursstore.com?

Have on hand a 3 day trial promotional membership o buy an annual membership during your booking process (shopping cart). Also, you will need to have your Visa, Master Card or American Express Credit Card.

In which parts of Mexico can I find tours at toursstore.com?

En este momento tenemos tours en Quintana Roo (Riviera Maya, Cancún, Playa del Carmen y Tulum), Yucatán, Chiapas, Veracruz, Guerrero (Acapulco), Jalisco (Guadalajara y Tequila) y Ciudad De México (Zona Centro, Museos, Teotihuacán, Cuernavaca, Taxco y Puebla, etc.). Próximamente contaremos con tours en Puerto Vallarta (Jalisco), Mazatlán (Sinaloa), Real de Catorce (San Luis Potosí) y Los Cabos (Baja California Sur). lAt this time we have plenty of tours: Quintana Roo (Riviera Maya, Cancun, Playa del Carmen and Tulum), Yucatan, Chiapas, Veracruz, Guerrero (Acapulco), Jalisco (Guadalajara and Tequila) y Ciudad De Mexico (Zona Centro, Museos, Teotihuacan, Cuernavaca, Taxco and Puebla, etc.). Coming son: Puerto Vallarta (Jalisco), Mazatlan (Sinaloa), Real de Catorce (San Luis Potosi) and Los Cabos (Baja California Sur).

How can I get a 3 day trial promotional membership?

. For the moment you can only get them directly with our dealers located at several points at Cancun, Riviera Maya, Playa del Carmen and Tulum (Quintana Roo).

What can I do with a 3 day trial promotional membership?

You can book tours unlimitedly for as much as 10 persons groups during 3 days, which count since you actívate it at toursstore.com.

What can I do with an annual membership?

You can book tours unlimitedly for as much as 10 persons groups during 365 days, which count since you actívate it at toursstore.com.

The annual membership can only be used by its owner?

No, the annual membership can be used by anyone that knows the user and the password of the membership´s owner.

When I buy an annual membership do I have to register my credit card for all the future bookings or do I have to register the credit card I want to use each time I want to book with the annual membership?

Each time you decide to book a tour or a transfer with your annual membership you will have to register the credit card you decide to use for thar purchase.